Shipping Policy

Thank you for visiting and shopping at SpillFix.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
USA East 1-2 business days Displayed at Checkout
USA Central 2 -3 business days Displayed at Checkout
USA West 2-4 business days Displayed at Checkout
Canada 3-7 business days Displayed at Checkout

Delivery delays can occasionally occur.

Shipment to P.O. boxes not allowed.

SpillFix ships to customers within the United States, all U.S. Territories, Hawaii and Canada from our warehouse in Cary, North Carolina.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
SpillFix is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
SpillFix is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S. and U.S. Territories.

For International Shipping please contact us here spillfix.com/where-to-buy‬

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

  • “Bar-B-Que sauce is easy enough to clean up when it’s on your fingers and lips, but it’s an entirely different story when a five-gallon jug of it ruptures and flows onto a warehouse floor. SpillFix was applied to the entire disaster area – from the pallet to the cardboard, the shrink wrap and the growing puddle on the floor. In three and a half minutes, the entire mess was cleaned, and the warehouse was restored to a safe workplace again — using just one product.”

    Warehouse Supervisor, Food Manufacturing

  • "I have yet to encounter a spill or leak this product can’t handle. Without SpillFix, my job would be much more difficult to achieve. I fully give this product a 100% success. I’ve been working here for almost 8 years. Best thing I’ve ever used in my job to date." Read case study.

    Ground Operations Administrator, FedEX

  • "Our company mission is all about sustainability so SpillFix is a great fit for us."

    John C., Oil & Steel Industry

  • "I’ve been in this business for a long time, and I’ve never seen anything like it." Read case study.

    Scott B, Maintenance Manager

  • "SpillFix left no residue removing any slip and fall threat to our workers."

    Chris B., Heavy Manufacturing Industry

  • "The most important thing for us is that the product works, and it does." Read case study.

    Travis B., Operations Manager

  • "SpillFix played an essential role to get us LEAN Certified."

    Anonymous

  • "SpillFix is the fastest, easiest and the most effective absorbent we have ever used. Hands down."

    Tim O., Manufacturing Industry

  • "SpillFix helps us keep spills under control in dorms, cafeterias and other common areas. Huge savings in disposal costs and maintenance and repairs deferred."

    Joe K., Higher Education Sector

  • "SpillFix cleans the spills up on our floors better than the previous current products. However, the cleaning has to be done correctly, this is a watch-out-change for our team. In the past, we put down our current product and walked away for a few hours or a day. SpillFix should be cleaned up right away." Read case study.

    Fleet Manager, Beverage Manufacturer
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